Return summary: Eligible items can be returned within 30 days of delivery in original condition with all original packaging. Return shipping is the customer’s responsibility unless the return is due to our error or a confirmed issue on arrival. We do not offer direct exchanges at this time.
30-Day Returns
We accept returns within 30 days of delivery for eligible items.
Return Eligibility
To be eligible for a return, the item must be in original condition and returned with all original packaging and included contents.
Original Condition
“Original condition” means the item shows no signs of use, carry, sharpening, disassembly, modification, damage, or wear, and is returned complete with original packaging and contents.
Restocking Fee (Non-Original Condition Returns)
If a returned item is not in original condition, a 20% restocking fee will be deducted from the refund amount. We will notify you if a restocking fee applies after inspection.
Non-Returnable Items
- Items that show clear signs of use, damage, sharpening, disassembly, or modification
- Items missing original packaging or included contents
- Gift cards, if applicable
- Final sale items, if designated
How to Start a Return
Email [email protected] with your order number, the item you want to return, and the reason for the return. We will provide return instructions. Please do not send returns without authorization.
Return Shipping
Customers are responsible for return shipping costs unless the return is due to our error, the wrong item shipped, or a confirmed defect on arrival. We recommend using a trackable, insured service.
Inspection & Refund Timing
Once we receive your return, we will inspect the item and confirm eligibility. Approved refunds are issued to the original payment method. Please allow 3–10 business days after approval for your bank or card issuer to post the credit.
Exchanges
We do not offer direct exchanges at this time. If you would like a different item, please place a new order and return the original item in accordance with this policy.
Order Issues / Damaged in Transit
If your order arrives damaged or incorrect, contact [email protected] within 7 days of delivery with photos of the item and packaging, including the shipping label.
Contact
Questions about returns? Email [email protected].
Related pages: Contact · Shipping Policy · FAQ